Horoshop · integration coming soon
Horoshop and cash on delivery: fewer refusals, more collected parcels
Your Horoshop website takes pay-on-receipt orders, and some parcels come back from Nova Poshta branches. Rampo calculates your pickup rate, reminds buyers and honestly measures the result against a control group.
- Audit without an API key or website access
- Call list and reminders — via Nova Poshta
- Analytics by Horoshop products — coming soon
Integration status: the Horoshop integration is in development; we are not an official partner of the platform. Rampo already works with your parcels via the Nova Poshta API — no access to your website admin is needed.
A Horoshop store: where COD refusals come from
Your own website means your ads, your traffic and your customers. And every refusal there is entirely your cost: outbound shipping, often the return, packaging, and stock that sits unsold for weeks.
Cash on delivery matters especially on your own website: a new buyer does not trust the shop yet and does not want to prepay. Dropping COD means losing some orders. So it is smarter not to remove COD but to increase the pickup rate: remind those who forgot and understand where repeat refusers come from.
Where exactly the money is lost — in the articles uncollected parcels and cash on delivery or prepayment.
What refusals cost: an example calculation
An example calculation, not a promise: 1,200 COD parcels a month, 86% pickup rate — 168 refusals. UAH 80 shipping and UAH 20 packaging mean at least UAH 16,800 a month on shipping alone, and up to UAH 30,240 if returns are paid. Plus lost margin: with an average order of UAH 850 and a 30% margin, another UAH 42,840.
If reminders add +3.5 pp to the pickup rate — a hypothesis we test in a pilot with a control group — the shop gains about UAH 14,600 a month. Your numbers are in the loss calculator or the free audit.
What already works for a Horoshop store
Free pickup-rate audit
Learn moreAn export from the Nova Poshta business account with 4 columns. Pickup rate and losses in hryvnias within 1 business day.
Call list
Learn moreParcels waiting at branches and parcel lockers, twice a day. One-tap Viber button.
Viber and SMS reminders
Learn moreOn behalf of your shop, on day 2 and the day before paid storage.
Data security
Learn moreA separate Nova Poshta key, two read methods, numbers only in Telegram.
What the Horoshop integration will add
Horoshop knows everything about the order: what was bought, which ad brought the buyer, where it is delivered. Nova Poshta knows whether the parcel was collected. The integration will combine this data — via the platform API or a CSV export.
As a result, refusal analytics will show the pickup rate by product in your catalogue, by UTM ad source and by region. You will see which campaigns bring orders that are not collected and which products need a more detailed description.
- Refusals by product and category
- Refusals by ad source (UTM)
- Pickup rate by region
How to start
Audit
Export shipments for 60 days from the Nova Poshta account, keep 4 columns and upload the file. No names, phones or waybill numbers — a file with other columns is not processed and is deleted immediately.
Pilot
300+ COD parcels a month — we invite you to a free pilot: offer, processing agreement, a separate Nova Poshta key.
Result
On day 35 — a report: pickup rate in the reminder group and in the control group, the difference with a margin of error and a recommendation.
Questions from Horoshop stores
Do you need access to the Horoshop admin?
No. The audit works with a Nova Poshta Excel export, and daily work with the Nova Poshta API.
Are you an official Horoshop partner?
No. We plan the integration through the platform’s public capabilities and do not claim any partnership.
Does Rampo work with parcel lockers?
Yes. The call list and reminders include COD parcels waiting both at branches and in Nova Poshta parcel lockers.
Do all buyers get reminders?
No. Only those who have not collected their parcel, and only outside the control group: half of buyers during the pilot, 80% after. That is how we measure the effect honestly. See control group.
Should I remove cash on delivery from my website?
That is your decision. Often it pays to keep COD and increase the pickup rate, asking for prepayment selectively — on risky orders.
When will the Horoshop integration be ready?
It is in development; we do not promise an exact date. Write to us — we will let you know as soon as it is ready.
How much does it cost?
The pilot is free. Then UAH 2 or 4 per shipment outside the control group, minimum UAH 990 per month, or pay-for-results. See pricing.
Start with a free audit
4 columns from the Nova Poshta business account — no API key, no Horoshop access and no buyers’ personal data. A report with your pickup rate and losses in hryvnias within 1 business day.