Contact
Write to us — we reply on business days
Questions about the free pickup-rate audit, the pilot, pricing or data security — email us or message us on Telegram. If you just want your pickup rate, the fastest way is to upload a file for the audit.
How to reach us
We reply on business days. Please do not send buyer names, phone numbers or waybill numbers — the audit does not need them.
- [email protected]
- Pickup-rate audit
- Upload a 4-column file
What to include for a faster reply
Your COD volume
Roughly per month: under 300, 300–600 or 600+. This decides whether we offer a pilot.
Where you sell
Your own site, Prom, Rozetka, Horoshop — and which CRM you use, if any.
What you already do about refusals
Whether managers call, whether you send SMS. We do not switch any of that off.
The essentials
How fast do you reply?
On business days. The audit report is ready within 1 business day after we receive a valid file.
Can we talk by phone?
Message us on Telegram or by email and we will agree on a convenient format.
Do I need an API key to start?
No. The audit needs only a 4-column Excel file. A key is needed for the pilot only, and only after the offer and processing agreement are signed.
Where are your company details?
We operate as a Ukrainian sole proprietor (FOP). Details are in the offer and on the invoice.
Start with a free audit
The shortest way to learn what unclaimed parcels cost you. No key, no personal data.